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Last updated: December 2024
At Qsinc, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare billing platform.
We collect information you provide directly to us, such as when you create an account, submit claims, or contact us for support. This may include: • Personal identification information (name, email address, phone number) • Healthcare-related information necessary for claims processing • Company and organizational information for business accounts • Payment and billing information • Communications and correspondence with our team
We use the information we collect to: • Process and manage insurance claims • Provide, maintain, and improve our services • Send you technical notices, updates, and support messages • Respond to your comments, questions, and requests • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions and other illegal activities • Comply with legal obligations and enforce our policies
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances: • With insurance companies and healthcare providers as necessary to process claims • With service providers who assist in our operations • In response to a request for information if required by law • To protect the rights, property, and safety of Qsinc and others • In connection with a merger, acquisition, or sale of assets
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments and audits • Access controls and authentication mechanisms • Employee training on data protection • Incident response procedures
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider: • The nature and sensitivity of the data • The purposes for which we process the data • Applicable legal requirements • Our legitimate business interests
Depending on your location, you may have certain rights regarding your personal information, including: • The right to access your personal data • The right to correct inaccurate data • The right to request deletion of your data • The right to restrict or object to processing • The right to data portability • The right to withdraw consent To exercise these rights, please contact us using the information provided below.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: privacy@getqsinc.com Phone: +250 780 650 182 Address: Kigali, Rwanda
We're here to help. Contact our privacy team for any concerns.
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